Shop Policies

Ready to Ship Items - Please read item description and sizing information carefully and understand that there may be a slight variance in color than what you see in the photo. Although I do not accept returns on these items, should you have an issue with your order or it was damaged in transit, please reach out to me so that we can find a solution that is acceptable for both of us.

Custom Orders - Please read the description and turnaround time carefully. Upon receipt of your order I will email you with the details of when your item(s) will be started. You may cancel or change an order prior to it being started. Once started, cancellations and changes will not be accepted and no refunds will be issued.

Special Requests/Collaborations - Although I do my best to provide a good color selection for the items in my shop, I do understand that the specified colors, sizes, etc. may not be quite what you are looking for. In this case, if you love the item and would like to have it in a different color or size, please reach out to me so we can discuss exactly what you want and come up with something perfect for you.

I appreciate each and every one of you and I want you to be happy with everything that you purchase from Maw-Maw's Heart Designs for years to come.

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